Privacy
Effective Date: June 29, 2026
Native Touch Ltd. (“NullPrint“, “we“, “our“, or “us“) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use the NullPrint website, desktop application, browser extension, mobile application, APIs, and related services (collectively, the “Services“).
Our goal is simple: collect only the information necessary to provide our Services while protecting your privacy through strong security and a zero-knowledge cloud architecture.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Company Information
Native Touch Ltd.
Andrew Place
London SW8 4RA
United Kingdom
Website: https://nullprint.net
Support: [email protected]
Legal & Privacy: [email protected]
2. Scope
This Privacy Policy applies to:
- https://nullprint.net
- NullPrint Desktop Application
- NullPrint Browser Extension
- NullPrint Mobile Applications
- NullPrint APIs
- Cloud Synchronization Services
- Customer Support
This Privacy Policy does not apply to third-party websites or services that operate independently from NullPrint.
3. Information We Collect
3.1 Information You Provide
When you create an account or contact us, we may collect:
- Name (optional)
- Email address
- Account credentials (stored securely)
- Company information (optional)
- Support requests
- Communication preferences
3.2 Account Information
To operate your account, we may store:
- Subscription plan
- License status
- Account settings
- Team memberships
- API permissions
- Billing status
3.3 Browser Profile Data
NullPrint allows you to synchronize browser profiles between your devices using our optional Cloud Sync feature.
Depending on the features you enable, synchronized profile data may include:
- Browser profile settings
- Cookies
- Local Storage
- IndexedDB
- Browser preferences
- Bookmarks
- Installed extensions
- Browser session metadata
End-to-End Encryption
Browser profile data synchronized through Cloud Sync is encrypted on your device before it is transmitted to our infrastructure.
The encrypted data remains encrypted while stored on our servers.
The encryption keys remain under your control.
Native Touch Ltd. does not possess the keys required to decrypt synchronized browser profiles.
Because of this architecture, we cannot:
- Read your synchronized cookies
- View Local Storage
- Inspect IndexedDB
- Access synchronized browser sessions
- Analyze synchronized browser profile contents
- Recover encrypted profile data on your behalf
This design is commonly referred to as a Zero-Knowledge Architecture.
3.4 Technical Information
To provide, secure and improve our Services, we automatically collect limited technical information including:
- IP address
- Browser version
- Operating system
- Application version
- Device identifiers generated by the application
- Login timestamps
- API request metadata
- Error logs
- Crash reports
- Performance metrics
We do not collect the contents of your synchronized encrypted browser profiles.
3.5 Usage Information
We collect information regarding how our Services are used, such as:
- Features accessed
- Session duration
- Application events
- Automation task status
- Profile creation statistics
- Cloud synchronization status
- License validation events
This information helps us improve stability, reliability, and performance.
4. Payments
Payments are processed securely by trusted third-party payment providers, including:
- Stripe
- Cryptomus
NullPrint does not store:
- Credit card numbers
- Debit card numbers
- CVV codes
- Cryptocurrency wallet private keys
Payment information is handled in accordance with the privacy policies of the applicable payment providers.
5. Cookies
Our website uses cookies and similar technologies to:
- Keep you signed in
- Remember preferences
- Improve website performance
- Analyze website traffic
- Protect against fraud
More information can be found in our Cookie Policy.
6. How We Use Information
We process information to:
- Provide the Services
- Authenticate users
- Synchronize browser profiles
- Process subscriptions
- Respond to support requests
- Improve platform stability
- Detect abuse and fraud
- Protect users and infrastructure
- Comply with legal obligations
- Develop new features
We do not sell personal information.
We do not access the contents of encrypted synchronized browser profiles.
7. Legal Basis for Processing
Where UK GDPR or GDPR applies, we process information under one or more of the following legal bases:
- Performance of a contract
- Legitimate interests
- Compliance with legal obligations
- User consent where required
8. Zero-Knowledge Cloud Architecture
NullPrint is designed around a Zero-Knowledge Cloud Architecture.
Browser profile data synchronized using Cloud Sync is encrypted before leaving your device.
Our servers store encrypted profile data but cannot decrypt or inspect its contents because the encryption keys remain under your control.
Consequently:
- We cannot inspect synchronized browser profiles.
- We cannot read cookies stored in Cloud Sync.
- We cannot analyze Local Storage or IndexedDB stored through Cloud Sync.
- We cannot use synchronized browser profile contents for analytics or advertising.
- We cannot disclose decrypted browser profile contents to third parties because we do not possess the encryption keys.
This zero-knowledge architecture applies only to synchronized browser profile data and does not apply to account information, billing information, support communications, or technical metadata required to operate the Services.
9. Sharing Information
We may share limited information with trusted service providers that help us operate our Services, including:
- Payment processors
- Cloud hosting providers
- Infrastructure providers
- Email delivery providers
- Customer support systems
- Security providers
- Professional advisers
- Government authorities where legally required
These providers receive only the information necessary to perform their services.
We do not sell or rent personal information.
10. International Data Transfers
Your information may be processed in countries outside your country of residence.
Where required by law, we implement appropriate safeguards for international data transfers, including contractual protections and other lawful transfer mechanisms.
11. Data Retention
We retain information only for as long as necessary to:
- Provide the Services
- Maintain your account
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
- Enforce our agreements
If you delete your account, we will delete or anonymize personal information unless we are legally required to retain certain records.
Encrypted Cloud Sync data associated with deleted accounts will be removed according to our retention schedules, unless retention is required by law.
12. Security
We employ industry-standard security measures, including:
- End-to-end encryption for Cloud Sync browser profile data
- Encryption in transit using TLS
- Encryption of stored account data where appropriate
- Zero-Knowledge Cloud Architecture
- Secure authentication mechanisms
- Role-based access controls
- Infrastructure monitoring
- Audit logging
- Regular security updates
Although we take reasonable steps to protect your information, no system can guarantee absolute security.
Users remain responsible for protecting their devices, passwords, and recovery information.
13. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where applicable
- Lodge a complaint with a supervisory authority
Requests may be submitted to:
14. Children’s Privacy
The Services are intended for users who are at least 18 years of age.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child, we will delete it promptly.
15. Third-Party Services
Our Services may integrate with trusted third-party providers including:
- Stripe
- Cryptomus
- Cloud hosting providers
- Email delivery services
- Analytics providers (if enabled)
- Error reporting services (if enabled)
Each provider processes information according to its own privacy practices.
16. Automated Decision-Making
NullPrint does not use automated decision-making or profiling that produces legal or similarly significant effects on users.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
When material changes are made, we will update the Effective Date and notify users through the website, application, or by email where appropriate.
Your continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
18. Contact Us
Native Touch Ltd.
Andrew Place
London SW8 4RA
United Kingdom
Website: https://nullprint.net
Support: [email protected]
Privacy & Legal: [email protected]